Laplink Customer Service and Technical Support are here to assist you.

Laplink offers PCmover customers Free Transfer Assistance support, a service that provides free 24/7 access to a
professional technician who will remotely guide the new PC setup process. Phone: 1.866.624.0832  US / Canada.
Click here for English assistance in other select countries. - Laplink customer service contact information below.

Corporate customers using or evaluating PCmover Enterprise should please contact for assistance. A corporate representative will follow up with you.


Self-service Options

Knowledge Base

We may already have an article that will give you step by step instructions on how to fix your issue! Check out our great Knowledge Base and search for a solution!

Web-based Support Ticket

Don't have time to chat? Use our web-based support ticket to submit a question or issue you need help with, and we'll get back to you generally within one business day.


Chat with a Laplink Representative

Laplink Technical Support

Laplink Technical Support Representatives are available to assist you with questions relating to:

Post Transfer Questions (PCmover) Installation & Setup
Launching a Program Getting Connected
File Transfers & Syncs Remote Control
Error Messages Compatibility Inquiries

Open Hours (Eastern Time)*

Monday - Friday 11:30AM - 6:00PM
Saturday Closed
Sunday Closed

Live Chat is a FREE & SECURE web-based service we offer to let you chat directly with technical support personnel.

CLOSED on May 29, 2017

We also offer other support options on a product by product basis.

For after hours support, please submit a support ticket:

Live chat support is web based and requires no downloads. It is ideally suited for providing quick answers to your technical questions in a dynamic, interactive manner. For this reason our technicians don't always have the freedom to research more complicated issues.

In these situations, you may be asked to submit a technical support request via our free web incident report service where our technicians will be able to fully devote the time needed to research your issue and bring it to a prompt resolution.

Laplink Customer Service

Laplink Customer Service Representatives are available to assist you with questions relating to:

Pre-Sales Questions Purchase a Product / Download
Licensing Register/Activate/Validate a program
Request a Refund Renew your Subscription
Shipping Inquiries Any Other General Questions

Open Hours (Eastern Time)*

Monday - Friday 12:00PM - 6:00PM
Saturday Closed
Sunday Closed

Live Chat is a FREE & SECURE web-based service we offer to let you chat directly with customer service personnel.

Unsure of what you need? Join our Customer Service Chat to answer any questions you may have.

CLOSED on May 29, 2017

Customer Service Line: +1 (800) 343-8080
Outside USA/Canada: +1 (425) 952-6001

Please note: The above phone number is for CUSTOMER SERVICE questions only. For TECHNICAL SUPPORT, please submit an incident here or start a live chat. If all CUSTOMER SERVICE representatives are busy when you call, you will be prompted to leave a message to which you can expect a response generally within one business day. Need help using PCmover to perform a transfer? Our Free Transfer Assistance is here to help!

*When our representatives are unavailable, you can still submit a support incident, send us an email, call and leave a message. If you are using PCmover and need help, feel free to use our 24/7 Free Transfer Assistance.


Sales Order a product or ask a question about ordering.
Corporate Sales Find out more about enterprise solutions.
Technical Support Get technical support for your Laplink product.
Website Issues Offer suggestions or comments about our web site.

Business Partners

Partners Resellers and distributors: find out more about becoming a Laplink partner.
OEM programs Find out more about embedding or co-branding Laplink technology.


Press and Media Contact Laplink's public relations department.
Marketing Find out more about co-marketing opportunities and promotional offers.


To provide general feedback about our products or services:

To offer suggestions or comments about our website:

Corporate Headquarters

Laplink Software Inc.
600 108th Avenue N.E., Suite 610
Bellevue, WA 98004
Phone: 425-952-6000
Fax: 425-952-6002
Toll Free: 1-800-LAPLINK